Jjjbet Privacy Policy
— Keeping your data safe

Jjjbet (jjjbet.fun) is a trusted online gaming platform for users in Bangladesh. When you use our website, open an account, make a deposit, or use any of our services, you share certain information with us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to all jjjbet users — registered or unregistered, whether accessing the site via mobile app or web browser.

By continuing to use our website or creating an account, you are considered to have read and accepted this Privacy Policy. If you object to any part of it, please stop using the site and contact us.

Jjjbet collects information from you at various points. This data falls into two categories: what you provide voluntarily and what is collected automatically.

Information You Provide

• At the time of registration: Full name, date of birth, email address, mobile number, and username.
• KYC Verification Time: A copy of your national ID card, passport, or driving license.
• At the time of payment: bKash number, Nagad number, Rocket number, or bank account details.
• Support contact hours: Your messages, screenshots, or complaint details.
• Promotion participation period: Relevant information submitted through forms.

Automatically collected information

• Device Information: IP address, browser type, operating system, and screen resolution.
• Session information: Login time, logout time, and a list of pages visited.
• Gaming Data: Bet history, win/loss records, and balance change logs.
• Cookies & Tracking: Cookie data used to improve your browsing experience on the site.

Jjjbet uses the information it collects for specific purposes only. No data is ever used beyond its defined purpose.

You can unsubscribe from marketing emails or SMS at any time. However, important account-related notifications — such as payment confirmations and security alerts — will always be sent.

Jjjbet never sells your personal information. However, limited data may be shared in specific circumstances:

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Legal Authorities: Information is disclosed in compliance with court orders or official government directives.
• Technology partners: Third-party service providers used for site security and functionality — all operating under confidentiality agreements.
• Corporate Restructuring: In the event of a change in jjjbet's ownership, information may be transferred to the new entity, but this policy will remain in effect.

Jjjbet retains your information only for as long as necessary — no longer.

• Active accounts: All information is retained for the duration of the active account.
• Closed accounts: Even after account closure, information may be retained for up to 5 years for legal compliance purposes.
• Transaction records: Financial transaction records are retained for up to 7 years.
• KYC Documents: Retained for the period required under regulatory guidelines.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies typically expire within 30–90 days.

Once the retention period has ended, your data is securely deleted or anonymized.

Cookies are small text files stored in your browser. jjjbet uses the following types of cookies:

• Essential Cookies: Essential for core site functionality. Without these, login and payments would not be possible.
• Analytics cookies: Used to understand which parts of the site are most frequently used. No personally identifiable information is included.
• Preference Cookies: To remember your language preference, time zone, or theme settings.
• Security Cookies: Used to prevent fraud and CSRF attacks.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.

As a jjjbet user, you have the following rights over your own information:

• Right to know: You can request to know exactly what information we hold about you and why.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request that your information be deleted in certain circumstances.
• Right to restrict processing: You can let us know at any time if you wish to stop your information being used for a specific purpose.
• Right to data portability: You may request a copy of your data in a readable, portable format.
• Right to Object: You have the right to object to marketing communications and opt out at any time.

To exercise any of these rights, email us at [email protected]. We will respond within 5 business days. Please note that deletion requests may not always be fully fulfilled due to legal obligations.

Jjjbet strictly prohibits use by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Identity verification may be requested at any time during the KYC process to confirm your age.
• Any account found to belong to a minor will be closed immediately and all associated data will be deleted.
• If a parent or guardian believes their child has created an account on our site, please contact us immediately.

Jjjbet uses industry-standard security technology to protect your information. Our security infrastructure is outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: A third-party team of specialists conducts regular vulnerability assessments.
• Staff Training: Only authorized staff have access to data, and only to the extent necessary.
• Data Backup: Regular encrypted backups are taken.

Please note — complete security on the internet can never be fully guaranteed. If you suspect a security issue, contact us immediately.

Jjjbet may update this Privacy Policy from time to time. When changes are made, here is our commitment:

• You will be notified at least 14 days in advance of any significant changes, via email or an on-site notification.
• The date of each update will be clearly stated at the top of this page.
• Previous versions will be kept in an archive for reference.
• Continued use of the site after any changes have taken effect will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about the Privacy Policy, please get in touch. Our Data Protection team is always ready to help.

Any complaint you raise will be taken seriously and resolved within the specified timeframe. If you are not satisfied with the resolution, you have the right to escalate the matter to the relevant regulatory authority.